- Test marketing - Put early versions of the product in front of prospective customers and internal employees to determine and improve the usability and usefulness.
- Humility - Solicit ideas from anyone and everyone; don't assume you already have the answers.
- Observation - Examine what users actually do, whether the terminology in the product is understandable, and how efficient the user experience is.
- Defer other considerations - Worry about helping the user first, and how to profit from it later.
Wednesday, January 25, 2006
Google and Usability
Google doesn't just practice agile product development. The product management emphasizes users and usability in a variety of ways: