Friday, December 15, 2006
Beware of "customizability" as a key attribute of your product. While it can be a very important and powerful attribute, it can also be a sign that your product doesn't address a focused set of problems in the marketplace. If you can't point to three or fewer compelling problems in the marketplace that would be enough to drive customers to buy your product, you might be tempted to make your product "customizable" so that it addresses any need a customer might have. Instead, either gain a better understanding of your customers, or strongly consider the possibility that your product just doesn't have a good value proposition.