Tuesday, May 29, 2007

Kevin Brennan on Strategic Thinking

Kevin Brennan explains how we can't rely on customers, unfacilitated, to tell us their problems and what it would take to solve them. A strategic thinker needs to be involved.

The summary quote:
A genuinely effective business analyst is someone who can understand business needs well enough to propose better solutions than the business people can develop on their own.
Well stated.

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