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Showing posts from 2014

What Product Managers Can Learn from the Apple iPod

The Story When Apple unveiled its iPod digital music player back in October 2001, I dismissed it as a  parity product . I already owned the Cowon iAUDIO CW100 MP3 player, loaded with my favorite tunes. There was Apple, generating great hype over the iPod as if it were a breakthrough product. The idea of a portable digital music player was nothing new. The first mass-produced MP3 players came out in 1998. In late 2001, the concept may have been new to a lot of Apple customers, but it wasn't new to me. I proudly showed my MP3 player to friends when they gushed about the iPod. Thus Apple's iPod was not an innovative product in and of itself. Years later, however, I realized the significance of ecosystem of which the iPod was a part. Apple had released iTunes (with technology purchased from  SoundJam MP ) and created the iTunes Store for finding and downloading music. Unlike Napster , it was a safe and legal way of distributing and acquiring music. The prior way of playing

Website Product Management

Managing a website, whether the target visitors are internal to an organization or are in the public at large, is not merely a matter of slapping together some web pages and linking them together. It's also not merely about design. No, managing a website includes such challenges as: How do you elicit and prioritize the requirements for the website? How do you position and market the website to the target audience? How do you test your assumptions and continuously adjust to the needs of your target audience? Note that those who manage any product face the same challenges. In his recently-published  book,  Website Product Management ,  David Hobbs teaches us how to manage websites as the "products" they are. David was gracious enough to allow me to interview him about website product management and post his answers here. Enjoy! Q. Why is product management important for websites? A. Organizations are usually stuck in the rut of thinking of their web pre

Join Me for ProductCamp Austin 13

UPDATE: The presentation won "Best Session" at ProductCamp Austin 13. Check out the slides here . Join me Saturday, August 2nd, 2014 for ProductCamp Austin 13. I think  I missed only one ProductCamp Austin "unconference" since helping to organize the first event. At ProductCamp, product management and marketing professionals teach, learn, and network. For the upcoming event, I've proposed a session called "Google or search.com? Why We Suck at Naming Products and Companies". What the heck is a hopdoddy? Did you know that scientists have studied what makes a great brand name? The findings may surprise you. Our intuitions about brand names are the opposite of what the science tells us. In the session, we’ll answer: What goals should you strive to achieve when choosing a name for your product or company? What does the science say about what types of names best accomplish these goals? How should you choose a name? Prepare to chal

Stop Validating and Start Falsifying

The product management and startup worlds are buzzing about the importance of "validation". In this entry, I'll explain how this idea originated and why it's leading organizations astray. Why Validate? In lean startup circles, you constantly hear about "validated learning" and "validating" product ideas: The assumption is that you have a great product idea and seek validation from customers before expending vast resources to build and bring it to market. Indeed, it makes sense to transcend conventional approaches to making product decisions . Intuition, sales anecdotes, feature requests from customers, backward industry thinking, and spreadsheets don't form the basis for sound product decisions. Incorporating lean startup concepts , and a more scientific approach to learning markets, is undoubtedly a sounder approach. Moreover, in larger organizations, sometimes further in the product life-cycle, everyone seems to have an opinio

Join Me at ProductCamp Austin 12

Join me Saturday, February 15th, 2014 for ProductCamp Austin 12. By now, if you're a product management, marketing, or technology professional, you've probably heard of ProductCamp. ProductCamp is an "unconference" where product management and marketing professionals teach, learn, and network. ProductCamp depends on volunteers to organize it, propose and lead sessions, provide lively conversation and debate, set up and tear down the day of the event, and recruit sponsors to keep it free. Participants can propose sessions prior to the event, and participants vote the morning of the event to determine which sessions they will have the opportunity to attend throughout the day. As I write this blog entry, registration for ProductCamp Austin 12 is open. If you're ready to commit to participating in the product management and marketing conversation, I suggest you register  now. The slots usually fill up quickly. If you'd like to present or lead a conversation