Cauvin

The “Science” of Lean Startup Lean startup practitioners embrace the scientific method, seeking the "truth" about what business model and strategy will lead to product success. We do so by: Formulating hypotheses Crafting and running experiments to test them Learning from the experiments Iteratively feeding our learnings back into revised hypotheses Sounds pretty scientific, at least in spirit, doesn't it? Yet this process actually neglects a key ingredient in the scientists' mode of operation. To identify what’s missing, let’s examine “customer development”. Customer Development Steve Blank is one of the pioneers of the lean startup movement. He introduced into the lean startup lexicon the term “customer development”. Customer development consists of sessions and interactions with customers to test hypotheses. For example, a product manager might interview a prospect, asking if she agrees with the product manager’s hypotheses about the problems she faces or the ...

The Context Over the years, various product management and development methods have come into vogue, most notably agile and lean startup methods. Agile methods addressed requirements , architecture, and development risks using frequent iterations. Lean startup methods take it a step further, iterating on the entire product strategy, including the unique value proposition , the target market, revenue and cost structure, and marketing and sales channels. Recently, you may have heard more and more chatter about "design thinking". I certainly have. What is it, and how does it differ from agile and lean startup methods? How can companies leverage it to innovate and develop better products? The Definition If you do some web searches, you'll notice a lot of vague references to design thinking and a diversity of views about what it is. After exploring some definitions, I'll borrow from various descriptions and accounts of design thinking to form what I believe is a ...

The product management and startup worlds are buzzing about the importance of "validation". In this entry, I'll explain how this idea originated and why it's leading organizations astray. Why Validate? In lean startup circles, you constantly hear about "validated learning" and "validating" product ideas: The assumption is that you have a great product idea and seek validation from customers before expending vast resources to build and bring it to market. Indeed, it makes sense to transcend conventional approaches to making product decisions . Intuition, sales anecdotes, feature requests from customers, backward industry thinking, and spreadsheets don't form the basis for sound product decisions. Incorporating lean startup concepts , and a more scientific approach to learning markets, is undoubtedly a sounder approach. Moreover, in larger organizations, sometimes further in the product life-cycle, everyone seems to have an opinio...

Now that you've had a largely buzzword-free introduction to lean startup methods , you may be interested in a bit deeper understanding of the concepts and terminology.  Lean startup methods incorporate scientific methods and principles of agile development to help practitioners learn markets quickly and reliably and deliver successful products.  But lean startup enthusiasts and practitioners throw around a lot of terminology and concepts that may seem alien or not particularly meaningful to you. Let's examine and demystify the basic lean startup terminology with a rich and concise conceptual model . To view the model of lean startup concepts, click the image below: Lean startup concepts fall within four different clusters: hypotheses, learning, market, and product. Hypotheses Forming hypotheses is a component of lean startup methods. The business model represents the strategy driving more tactical product decisions, and it consists of a set of hypothes...

You've probably heard a lot of buzz about "lean startups".  You may wonder if it's mere hype, applies just to tiny bootstrap ventures, or if adopting some lean startup methods might actually benefit your company. One of the top problems companies face as they make product decisions is that the process of learning the market, and learning what makes the product successful, is slow and unreliable . Sometimes they suffer analysis paralysis, swerve from one big deal to the next, allow conventional industry wisdom to stifle innovation, or squabble over uninformed personal opinions. In other cases, they make decisions quickly but fail to learn from their inevitable mistakes until after they've invested exorbitant amounts of time and money. If you find that your organization is facing this problem, it's worthwhile to consider lean startup methods. Just as scientists use the scientific method to learn how the universe works, your product team can apply ...

Join me Saturday, February 16th, 2013 for ProductCamp Austin 10 .  ProductCamp is an "unconference" where product management and marketing professionals teach, learn, and network. I've attended almost every ProductCamp Austin event since I and others helped founder Paul Young organize the first one, which took place June 14, 2008. I'm looking forward to seeing some fresh faces such as Hilary Corna, Jessica Tunon, Chris Hample, as well as catching up with old friends like Colleen Heubaum, John Milburn, Prabhakar Gopalan, Scott Sehlhorst, Joshua Duncan, Elizabeth Quintanilla, Devin Ellis, Mike Boudreaux, and Amanda McGuckin Hager. This time, I hope to lead a session called "Trouble with Tribbles: The Dos and Don'ts of Prospect Interviews": Prospect interviews are a critical part of product management and lean startup methods. But most people take the wrong approach, leading to unreliable or misleading market learnings. In this session, we'll e...

One invaluable tool that product managers use to understand markets is the prospect interview .  We identify prospective buyers and users who may share a common set of problems, and we conduct one-on-one interviews with them to probe their situations and dig deep into the challenges they face.  The situations and challenges inform our product strategy and decisions. If you're a company executive, you may be reluctant to empower your product managers to conduct interviews with prospects, as what happens during these interviews could potentially jeopardize a future sale.  Even if you have confidence in your product managers not to jeopardize a sale, you may view prospect interviews as a dubious way of gaining market understanding. Rest assured that prospect interviews will tend to foster trust and enhance future sales possibilities while providing a richer understanding of the market.  But only if product managers conduct them properly and avoid certain pitfalls. ...