Thursday, June 08, 2006

Kano Analysis: Misunderstood?

Having heard a lot about it recently, I started to write an entry with my opinion of the merits of Kano analysis, used sometimes to prioritize product requirements. After digging a bit into its origins, I realized that there's a lot more to it than popular portrayals of it suggest. An interesting (but technical and somewhat long) paper on it is here.

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