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Four Keys of Great Managers

In First, Break All the Rules, Marcus Buckingham and Curt Coffman tell us the four keys of great managers:
  1. Select a person based on talent, not so much for experience, intelligence, and determination.
  2. Set expectations by defining the right outcomes, not by defining the right steps.
  3. Motivate the person by focusing on strengths, not by helping to overcome weaknesses.
  4. Develop the person by helping him find the right fit, not by helping him get promoted.
Somewhat counterintuitive, but based on some sound premises and research. I recommend the book.

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