E-Mail from Google?

To my recollection, I have never received e-mail from Google. Okay, possibly a confirmation e-mail for signing up with one of their services. But never a solicitation or newsletter. Something to think about when you are considering whether to send automated e-mail messages to your customers.

For more information on Google and its product management practices, see the Google product management series roundup.

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Why Spreadsheets Suck for Prioritizing

The Goal As a company executive, you want confidence that your product team (which includes all the people, from all departments, responsible for product success) has a sound basis for deciding which items are on the product roadmap. You also want confidence the team is prioritizing the items in a smart way. What Should We Prioritize? The items the team prioritizes could be features, user stories, epics, market problems, themes, or experiments. Melissa Perri makes an excellent case for a " problem roadmap ", and, in general, I recommend focusing on the latter types of items. However, the topic of what types of items you should prioritize - and in what situations - is interesting and important but beyond the scope of this blog entry. A Sad but Familiar Story If there is significant controversy about priorities, then almost inevitably, a product manager or other member of the team decides to put together The Spreadsheet. I've done it. Some of the mos

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Is Customer Development Pseudoscience?

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