Michael Jackson (not the singer) is perhaps best known for his work with "problem frames". Peter Checkland is known for the Soft Systems Methodology, a problem-analysis and problem-solving approach.
If anyone has any pointers to articles or books by these authors that they find particularly insightful and relevant to product management, please cite them in the comment section of this entry.
If anyone has any pointers to articles or books by these authors that they find particularly insightful and relevant to product management, please cite them in the comment section of this entry.
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