Skip to main content

Creative Calls to Action

I've mentioned before that your web site should have a call to action. I also gave some simple examples of actions. Today, while running around Town Lake here in downtown Austin, I brainstormed some new possibilities:

  • Quiz. Quiz your visitors about the product or service you provide and grade them on their performance. For example, if you sell a service, grade your visitors on how well they could perform the service themselves (without your help).
  • Audit. Assess your visitors' situations based on a short form they fill out. Give them a free assessment that shows how much they need your product or service to improve their situation.
  • ROI calculator. Based on a form they fill out, show your visitors the probable impact of your product or service on their ROI.
  • Derivative product. Let your visitors use a product developed using the product or service that you offer.
Some attributes to consider when deciding on a call to action for your web site:
  1. Modest commitment. The action should require a modest level of commitment from visitors but not be or appear burdensome.
  2. Remarkable. Ideally, the action creates word of mouth (WOM). Visitors send e-mails to their colleagues and friends with links to your site. Bloggers write about your site and link to it.
  3. Message reinforcement. The action should reinforce the key messages you want to convey in marketing your product.
  4. Gateway. The action should be a gateway to a further level of commitment that leads to buying your product.
Other ideas?

Comments

Popular posts from this blog

Dancer Test

Are you left-brained or right-brained? Supposedly, your brain lateralization determines how you view this animation. Some people see her rotating clockwise. Others see her rotating counter-clockwise. Some see her unpredictably changing the direction of her rotation. Supposedly, people who see clockwise rotation are right brained. People who see counter-clockwise rotation are left brained. I originally came across this animation here .

Why Spreadsheets Suck for Prioritizing

The Goal As a company executive, you want confidence that your product team (which includes all the people, from all departments, responsible for product success) has a sound basis for deciding which items are on the product roadmap. You also want confidence the team is prioritizing the items in a smart way. What Should We Prioritize? The items the team prioritizes could be features, user stories, epics, market problems, themes, or experiments. Melissa Perri  makes an excellent case for a " problem roadmap ", and, in general, I recommend focusing on the latter types of items. However, the topic of what types of items you should prioritize - and in what situations - is interesting and important but beyond the scope of this blog entry. A Sad but Familiar Story If there is significant controversy about priorities, then almost inevitably, a product manager or other member of the team decides to put together The Spreadsheet. I've done it. Some of the mos...

5 Ways Companies Make Product Decisions

In the last blog entry, we reviewed the  four problems that companies face, or are trying to overcome, as they make product decisions .  Now we'll look at the ways that most companies make their product decisions. Companies that develop, market, and sell products and solutions make strategic and ongoing tactical decisions.  They decide what features to include in their products, what messages they will use to communicate the value of their products, what marketing tactics they will use, what prospective customers they will target, and many day-to-day choices. Whether or not these decisions are deliberate or ad hoc, most companies use some combination of the following ways of making product decisions. (A downloadable "map" that summarizes the product decision landscape is included at the end of this article.) Customer Wants Product decisions based on feature requests, focus groups, and what prospects and customers say they want. Companies are selling products to ...